Last updated: September 5, 2026
Every TPB item is printed on demand, so nothing exists until you order it. That shapes what we can and can't do. Here's the deal, plainly.
Contact us within 14 days of delivery (or 14 days past the expected delivery date) if:
We'll replace it free, or refund you in full if you'd rather. Your pick. Photos of the issue help us fix it fast.
Because items are made to order, we can't accept returns for size choice or change of mind. There's no warehouse to send them back to. A size guide is on every product page, so measure twice before you order.
Our products are printed on demand by Printify and Printful. Minor variations in color, placement, and print tone are normal and expected in print-on-demand manufacturing. These are not considered defects.
Your purchase moves real money into the People's Fund. We'd rather replace or refund a genuinely bad order than protect a bad experience. The fund only means something if the people funding it are treated fairly.
Please contact us before disputing a charge. We resolve issues faster than the card networks do. Chargebacks filed on orders we've already replaced or refunded may lead to account closure.
For products sold by third-party sellers on the TPB Marketplace, refund terms are set by the individual seller. If a seller is unresponsive, contact us and we'll step in.
Issue with an order? Contact us and we will sort it out.